Zeway Puts Electric Scooter Subscriptions in Riders' Pockets

Urban mobility will not shift to electric scooters through paperwork and patchwork apps. Zeway, a French startup, offers an all-inclusive subscription: scooter, battery swapping, insurance, maintenance, and assistance. The digital experience had to match that simplicity or riders would stay on legacy ownership models.

Our approach

We delivered native iOS and Android apps for subscription management, battery stations, and support, plus a web application for fast digital contract signing. Electronic signatures, document verification, and compliance checks were embedded in onboarding so riders complete setup without visiting an office.

• Native iOS and Android apps for subscriptions, swaps, and rider support
• Web application for secure digital rental contract signing
• Electronic signatures and document verification in onboarding
• Real-time rider information across mobile and web touchpoints

Results

Riders manage subscriptions and scooters from intuitive mobile apps. New subscribers complete contracts digitally, cutting administrative friction and accelerating adoption of sustainable urban mobility.

• Digital contract signing replacing in-person onboarding steps
• Native mobile apps for daily rider operations and battery swaps
• Faster subscriber onboarding through integrated verification flows
• Unified experience across subscription, support, and compliance touchpoints